FurFrenchie FAQ

💳 Payment & Security

Pricing & Fees: All product prices reflect the final selling price; taxes are not included.

Payment Safety: Supports secure methods like credit cards and PayPal; info is encrypted.

Payment Issues: Check network, account, or card details. Contact support if problems persist.

Stock Availability: Inventory updates in real-time; check stock before ordering.

Order Modifications: Contact us immediately to change info or items. Shipped orders may not be modified.

Order Cancellation: Orders not shipped can be canceled. Shipped orders follow return/exchange process.

Shipping Areas & Times: Worldwide delivery; 7–21 days depending on location.

Package Tracking: Tracking number provided for real-time monitoring. Delays may happen.

Delivery Delays: Contact us if long delays occur. Customs or natural events may affect timing.

Return Conditions: Items can be returned within 7 days if unused and in original packaging.

Processing Time: Returns are reviewed and refunds/exchanges processed within 3–7 business days.

Related Costs: Return shipping usually by customer, except defective or incorrect items.